Dell tb16 not recognized. Kernel Direct Memory Access (DMA) Protection.
Dell tb16 not recognized The second 27” Dell is not recognized even though the internal laptop monitor is disconnected and the laptop can run 3 monitors. Subject: Setup Guide Keywords: Dell Thunderbolt Dock TB16 - Quick Setup Guide#Electronics & Accessories#Docking Stations#dell thunderbolt dock tb16#dell-thunderbolt-dock-tb16#Setup Guide#Dell Thunderbolt Dock TB16 - Quick Setup Guide Created Date: 8/17/2017 1:48:58 PM Older BIOS versions and drivers could result in the docking station not being recognized by your computer or not functioning optimally. Log In. Do I need to do something else in order to connect ?? Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . USB and Ethernet not working. Open menu Open navigation Go to Reddit Home. Even after the AC power Hello. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Finally managed to get this working stable on my XPS 9550 after changing my power profile to High Performance, installing every single driver on the XPS 9550 driver download page, installing the ASMedia USB 3. I suspect it has to do with USB-C port on laptop. Thank you for your input. Dell Dock WD15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Universal Dock D6000, Dell Dock WD19, Dell Performance Dock - WD19DC, It appears that the dock's USB ports are not detected because, in Device Manager, the ASMedia drivers are not listed, and only Intel(R) USB 3. I have a TB16 that I used to use with my 7410 but I recently got a YOGA 730-13IKB and the dock originally worked for the most part, intel graphics 615 driver for dell xps 9365 laptop running win11. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Precision 7510, Precision 7710, XPS 12 9250, XPS 13 9350 (End of WD15, TB16, and TB18DC docks not detected when AC power is cut/disconnected then reconnected. Dell USB-C and Thunderbolt Docks (WD15, TB16 TB18DC, D6000) - BIOS Settings and Driver Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. I have purchased the new XPS 13 2-in-1 laptop. 36. I initially noticed this because an external HDD I had attached (and previously was Steps to fix TB16 Docking Station Not Being Detected or Not Working Properly When Connected to XPS 9380, TB16 keeps disconnecting when connected to XPS 9380T Either the cable's gone bad, the dock's bad, or the laptop's port is bad. Dell Dock WD15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Universal Dock D6000, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . Display works fine. I don't know what else to do here. The new Kernel DMA Protection that is active in Windows does not let Thunderbolt docking stations initialize before booting into the Operating System (OS Has anyone else been using a Dell TB16 dock successfully with their new AMD Framework Laptop 13 and Windows 11 Pro? This morning, I tried plugging in my TB16 dock with two external displays (one 4k and one 1080p) to the left rear USB-C port for the first time. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Dell Type-C docks WD15, TB16, and TB18DC are not detected when AC power is disconnected and also reconnected. The new Kernel DMA Protection that is active in Windows does not let Thunderbolt docking stations initialize before booting into the Operating System (OS I do not have Windows installed. 2018 under Windows 10. On both cables shines LED on connector. 1, as well as updating the nVidia GeForce 960M driver and installing everything on the dock driver page. Troubleshooting for Dell Latitude laptops. Other ports on both the TB16 and the DA300 are getting data through the USB-C port. Monitor is being recognized because when I connect the dock (USB-C), the laptop changes video resolution to match the 1920x1080 resolution of the monitor. @jphughan thank you for the reply, yes I have my laptop's built-in display set to extended so it should be off I don't know how to turn it off any more then that. Disconnect the USB Type-C docking cable from the laptop or mobile device. I use Dell XPS 15 9570 with Dell TB16 240W dock. Reg Model: k16A. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, The Dell Docking station is a must-have tech as computers and laptops limit our ports. When you connect a supported laptop to the docking station, you can gain access to all your peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and large-screen monitors without having to plug Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. 1002. - Power supply via TB16 You may find that some monitors cannot be detected or initialized after unplugging and re-connecting the Dell Thunderbolt Dock (TB16) cable to your Precision 7710 or 7510 mobile workstation system. Latest Intel Thunderbolt Firmware Update version is 4. The TB16 dock, however, does charge he laptop and properly shuts it down if I press the power button on the dock. The DC power input jack with cable is $30. 1. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, I have a dell xps 13 on a dell TB16 dock. The driver is already up to date. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Precision 7510, Precision 7710, XPS 12 9250, XPS 13 9350 (End of Note: Run through the following instructions if you are having issues after first installing the firmware: . I have this problem too (0) Reply. To learn more about connecting your Dell personal computer to a monitor or TV, see the Dell knowledge-base article How to Connect a Monitor to a Dell Computer. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Precision 7510, Precision 7710, XPS 12 9250, XPS 13 9350 (End of TB16 is riddled with problems, so sorry to hear that you've got to deal with one. The motherboard would cost me $1. Sometimes it isn't a software problem, I had Dell replace my dock As for many others, having been working fine for several years the USB ports on my TB16 recently stopped working with my XPS 13 9350. Even after the AC power Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . My laptop charges but I am unable to use any of the ports on the Dell Type-C docks WD15, TB16, and TB18DC are not detected when AC power is disconnected and also reconnected. Note to add to the above: If you were only looking under the TB16's support page, that was probably the problem. Get app Get the Reddit app Log In Log in to Reddit. I am using Precision 5530 with Dock TB16 to connect external display and ethernet cable. Is there anything that can be done about these issues? My service tag for the TB16 was not recognized by Dell's registration Older BIOS versions and drivers could result in the docking station not being recognized by your computer or not functioning optimally. This installs Realtek Driver Version 10. Group Policy Setting This is caused by a Group Policy (GPO) s We solve the problem by deinstall the Realtek USB Ethernet Driver ( 2. Posts. The new Kernel DMA This article guides you through the installation and basic troubleshooting process for Dell USB Type-C and Thunderbolt Docking Stations WD15, TB16, TB18DC, and the Dell Universal Docking Station (D6000 Series). Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Precision 7510, Precision 7710, XPS 12 9250, XPS 13 9350 (End of Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. Dell Thunderbolt Dock TB16 - Quick Setup Guide Author: Dell Inc. If I leave it in, from time to time, it might work, but mostly the system does not recognize it. Update = I believe the last update of the BIOS from Dell is the main reason it stopped working. When I plug the TB16 into the MBA (either of the MBA's USB Steps to fix TB16 Docking Station Not Being Detected or Not Working Properly When Connected to XPS 9380, TB16 keeps disconnecting when connected to XPS 9380T Connect the AC adapter to the Dell Thunderbolt™ Dock (TB16), and then connect the Thunderbolt 3 (Type-C) connector to the computer. However, this doesn't seem to be the case. Dell took the feedback from the TB16 and made that change Mac mini m2 pro not working with dell ultrasharp u3223qe over usb I have a Pavilion 15 laptop. 0 (Microsoft) is visible, along with 2 USB Composite Devices, and USB Root Hub (3. Older BIOS versions and drivers could result in the docking station or other Thunderbolt device not being recognized by your computer or not functioning optimally. I have a dell xps 13 on a dell TB16 dock. I still own one myself (with a XPS 15 9560) and after moving to Linux, most things have been working better. Only one of the two external screen is recognized and visible (with the TB16 connected Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock Windows 11 is not officially supported because of the too old 7th generation CPU type. Expand user menu Open settings menu. External Display detection not retained. 49. 0 eXtensible Host Controller - 1. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock TB16, Ethernet, USB not working, #2. The internet connection through the ethernet stopped working suddenly. Performance issues may occur if there is any type of damage that is caused to the display cables or the . TarekMMostafa. Interestingly enough, in the device manager now the ASmedia USB driver does not even appear. Hello, the solution here of updating the driver Thunderbolt(TM) Controller - 15D9 doesn't work for me. Tried to uninstall/reinstall ASMedia and Thunderport Controller without any effect. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, A quick guide to resolving Dell docks WD15, TB16, and TB18DC not detected after AC disconnection. Currently the 49” Samsung and one 27” Dell is working. Support for mouse and keyboard through USB. Dear community, I have a TB16 docking station that is working flawlessly with my Dell PS15. However, when I use the ethernet connected to the TB16, the ethernet drops out every few seconds. The docking system lets you connect different peripherals to your laptop or PC, such as an external monitor With my WD19DC I can power on the docking station any time and just plug in the laptop and both would turn on and recognize. The power section is not a separate PCB. I also have a Dell WD19TB Thunderbolt dock I'm trying to use. I picked up a used Dell TB16 Thunderbolt dock, hoping that I would be able to install the related drivers and use it. the two external monitors and the laptop screen work fine, until i Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . The new Kernel DMA Protection that is active in Windows does not let Thunderbolt docking stations initialize before booting into the Operating System (OS Although the TB16 was released in 2017, the technology/specs of the TB16 are still current (Thunderbolt 3, USB 3. Responses (2) Dieser Artikel führt Sie durch die Installation und das grundlegende Troubleshootingverfahren für die Dell USB-Typ-C- und Thunderbolt-Dockingstationen der Serie WD15, TB16, TB18DC sowie die Dell Universal Dockingstation (Serie D6000). Aurora R10, SSD install. It can be installed but you are on your own. I tried everything mentioned on the forums and also stuff I found on the internet regarding this I have a TB16 that I used to use with my 7410 but I recently got a YOGA 730-13IKB and the dock originally worked for the most part, pretty much everything but charging functioned which was fin Products; Solutions; Services Support; Community; Skip to main content. 28. I have also purchased the TB16 dock and it is not recognized at all Hello. It initially recognized two new displays but the little LED on the cable is not lighting up like it did Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . @Appolo jo On the TB16, I believe you do need a Dell laptop that is specifically supported by the TB16, which isn’t even all Dell systems. The Dell Thunderbolt TB16 docking station links all your devices to your laptop using a single Thunderbolt 3 (Type-C) cable. I have also purchased the TB16 dock and it is not recognized at all WD15, TB16, and TB18DC docks not detected when AC power is cut/disconnected then reconnected. Not a word from Dell yet!? Some write that rolling back BIOS helps, others that it doesn't. 1 Message. We have lots of people where their USB and NIC ports just stop working all of a sudden. I followed the SLN308303 instructions below and the problem is solved. 2018. I have one 7520 & Win 11 at home. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Precision 7510, Precision 7710, XPS 12 9250, XPS 13 9350 (End of I believe the Thunderbolt Dock (TB16) deliberately does NOT work by default during boot because if you enable the BIOS option to have Thunderbolt devices enabled during that time, then they become part of the system's platform integrity check, which creates a different problem with BitLocker. The new Kernel DMA Protection that is active in Windows does not let Thunderbolt docking stations initialize before booting into the Operating System (OS Ensure that you connect the Dell Thunderbolt TB16 docking station to your laptop in order for Dell Update to start software updates on your laptop. The untested Howdy, We have these TB16 docks that have suddenly become a huge pain in the butt. Are there any differences, or any tips why that cable from TB16 doesn't working? I also tried to mount cable from TB16 (that aluminium end) to TB15 and the same issue. I saw that the cables are little different. When plugged in via the USB-C display port with a USB type C Thunderbolt . Fact: The assumption that devices that plug into PCs are always 'hot-swappable' is probably not I have no issue with how my system runs, but for the fact that my TB16 unit does not work. Regards, Mark I tried changing 'wake on Dell USB-C dock' in BIOS (yes, the latest bios/drivers) but it had no effect on issue #2 above. Click the link below for troubleshooting and resolving tb16 issues . However, user is still getting power through the dock as well as wired internet access. 2 Posts. The TB16/TB18DC we're Dell's initial Thunderbolt 3 dock and we're thunderbolt only. Since Dell has not updated the Thunderbolt firmware past NVM 9, despite me begging them to, I took matters into my own hands. The new Kernel DMA Protection that is active in Windows does not let Thunderbolt docking stations initialize before booting into the Operating System (OS Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . r/Surface A chip A close button. I'm not sure a replace makes sense for $1. Our expert tips help you reconnect and restore functions in no time. TB16 Dock Not working with Lenovo Yoga. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock Note to add to the above: If you were only looking under the TB16's support page, that was probably the problem. 1 4 Introduction: WD15, TB16, and TB18DC docks not detected when AC power is cut/disconnected then reconnected. This will show as Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . Dell USB Type-C and Thunderbolt Docks. The mouse and keyboard are working through the docking station but not the monitor. 1025, A11). So I went online and manually installed 1. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock Ensure that you connect the Dell Thunderbolt TB16 docking station to your laptop in order for Dell Update to start software updates on your laptop. Nor after hibernate. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, This article guides you through the installation and basic troubleshooting process for Dell USB Type-C and Thunderbolt Docking Stations WD15, TB16, TB18DC, and the Dell Universal Docking Station (D6000 Series). I tried restarting everything, downloading drivers and some investigations in the Device Manager but no luck so far. In this video, Dell Thunderbolt Dock TB16 Not Working, follow these troubleshooting steps in the order as presented and this should resolve any issues you are What I recommend is to update the laptop's BIOS and reinstall manually all software related to the dock and Thunderbolt 3. Dell Dock WD15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Universal Dock D6000, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Type-C docks WD15, TB16, and TB18DC are not detected when AC power is disconnected and also reconnected. When I have this issue the HDMI port still works and outputs a signal and the backgrounds on my monitors get reset for some reason. Specifically, if you have the dock connected when you enable BitLocker, then Dell Type-C docks WD15, TB16, and TB18DC are not detected when AC power is disconnected and also reconnected. On the online store specifications mentioned that USB C is USB-C 3. Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . Check for physical damages that cause the external monitor not connecting to the computer. Selected Steps to fix TB16 Docking Station Not Being Detected or Not Working Properly When Connected to XPS 9380, TB16 keeps disconnecting when connected to XPS 9380T The USB on WD15/TB16 docks problem was introduced with recent BIOS updates, seemingly across XPS 13, XPS 15 and Precision 55x0. The new Kernel DMA Protection that is active in Windows does not let Thunderbolt docking stations initialize before booting into the Operating System Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. It has to be something related with the power saving because that's exactly what I did on Linux, and indeed the device works properly there. It would be Latitude, Precision, XPS, and maybe some Vostro systems. 45. Help. The M2 MBA and TB16 both support Thunderbolt 3 (see attached specs table for the TB16), but I just cannot get the TB16 to work with an external display. September 25th, 2019 07:00 . The reason is that On a less serious note I have had issues with DisplayPort, the USB ports, and the Ethernet jack on the dock not working if I plugged my laptop into the dock after the laptop was already on. Until today morning everything worked fine. They are attached to the dock via a thunderbolt to dual display port madapter shown here. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . Find information about drivers, setting up multiple monitors and troubleshooting steps to resolve common issues. 155. The Thunderbolt firmware and possibly even the Thunderbolt software are specific to the system you're using, not the Thunderbolt device, which is why you need to look on the 7480's support page. This is great news as it's relatively old and relatively affordable on the 2nd hand market. When i connect docking station cable the light on the cable is not on. Dock is not Does Dell recognize this as an issue? L. No Citrix installed I did a clean installation of Windows 11 on my Dell XPS 9370 laptop. Unplug I have tried installing Dell's firmware update utility for the dock, but it gives me an error saying that it can't get my PC's hardware info and when I looked on Dell's site the updater is called a BIOS This was the most severe case, mouse and keyboard completely non functional, monitors not working (Although occasionally they will come on for about 5 seconds). 16. Ethernet is not recognized. AC power loss event makes all devices on the docking station fail to function. Maybe depends on which former BIOS, because BIOS updates seem to contain Ensure that you connect the Dell Thunderbolt TB16 docking station to your laptop in order for Dell Update to start software updates on your laptop. If your laptop has a third-party anti-virus software running, it is suggested that you disable the anti-virus before running Dell Command | Update and ensure it is not reactivated during the update process. Dell USB-C and Thunderbolt Docks (WD15, TB16 TB18DC, D6000) - BIOS Settings and Driver Installation for Troubleshooting Same problem here. The ethernet is working fine if I use an ethernet/USB-C adaptor. You may find that some monitors cannot be detected or initialized after unplugging and re-connecting the Dell Thunderbolt Dock (TB16) cable to your Precision 7710 or 7510 mobile workstation system. BIOS settings and driver installation for troubleshooting This article guides you through the installation and basic troubleshooting process for Dell USB Type-C and Thunderbolt Docking Stations WD15, TB16, TB18DC, and the Dell Universal Docking Station (D6000 Series). Similar to the misbehaviour seen about a year ago. The new Kernel DMA Protection that is active in Windows does not let Thunderbolt docking stations initialize before booting into the Operating System (OS). My system just does not recognize it. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. The problem is like that: The docking station does not recognize a turned off laptop. I have installed the latest network drivers from the Dell support site for my device, but still have the same problem. 2 Gen1. I can't think of any sensible reason why the TB16 fan should run endlessly while the XPS is asleep. If you check Device Manager, you see a yellow exclamation mark (bang), and get a message if you try to automatically search for drivers on the device with Device Manager. USB and Ethernet both pass through the docks into the computer so the USB-C ports are still somewhat functional for Data input. With the WD19DCS it only works if the laptop is turned on and especially it only works if the docking station had a connection to a turned on laptop during its startup, otherwise it will just not connect to the laptop The Dell Thunderbolt TB16 docking station links all your devices to your laptop using a single Thunderbolt 3 (Type-C) cable. I'm at my wits end. TB16, Dell Precision Dual USB-C Thunderbolt Dock: TB18DC, and WD15 Type-C docking Stations are designed to operate in AC power only. I'm about to round up every TB16 in the building and toss them out the window. November 24th, 2017 01:00. The new Kernel DMA Protection that is active in Windows does not let Thunderbolt docking stations initialize before booting into the Operating System (OS WD15, TB16, and TB18DC docks not detected when AC power is cut/disconnected then reconnected. This is connected to Dell TB16 and dock charges the laptop. (2016 model) The WD22TB4 and WD19TB are USB Type-C compliant follow-on models. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Precision 7510, Precision 7710, XPS 12 9250, XPS 13 9350 (End of Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . Stopped working in July. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock Older BIOS versions and drivers could result in the docking station not being recognized by your computer or not functioning optimally. Responses (17) nmkolev. Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. The new Kernel DMA Protection that is active in Windows does not let Thunderbolt docking stations initialize before booting into the Operating System (OS I have a Dell TB16 dock and a Dell DA300 that both worked before and now when connected do not pass video to any HDMI monitor. (Don't copy me unless Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. Two Dell 5510, each with a TB16. 1k. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, WD15, TB16, and TB18DC docks not detected when AC power is cut/disconnected then reconnected. When you connect a supported laptop to the docking station, you can gain access to all your peripherals such as the mouse, keyboard, stereo speakers, external hard drive, and large-screen monitors without having to plug The Thunderbolt 3 port on the left side of the laptop is not working. Dell . Today I noticed that the dock is no longer charging the laptop. The Thunderbolt 3 port on the left side of the laptop is not working. I'm stoked, because I also tested M1 Mini with this dock and I got only 1 external display working (DisplayPort or USB-C) and no audio. 3. Connecting the USB Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . 29. but the 3 monitor set up is still not working the most I can have is 2 I can have my 1080p over mini display and my 1440p over hdmi, but I can't work out why when I put the 1440p over display the dock will not Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . Learn how to setup, use, and troubleshoot Dell Thunderbolt Dock TB16. My TB16 was completely silent when I first attached it to a Precision 5520 and stayed like that until I installed the ASMedia driver a day later due to Ethernet port Ensure that you connect the Dell Thunderbolt TB16 docking station to your laptop in order for Dell Update to start software updates on your laptop. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, My service tag for the TB16 was not recognized by Dell's registration tool. Browse Community. I can use either both 27” or one 27” and the 49” but not all three monitors, it does not even "see" the third monitor so reducing resolutions on the Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. Firstly, the Dell tb16 dock will work with the Mac mini for almost everything you need. 1 4 Introduction: Dell Thunderbolt Dock TB16; Dell Precision Dual USB-C Thunderbolt Dock - TB18DC; Dell Thunderbolt Dock - WD19TB; Dell Thunderbolt Dock - WD19TBS . Kernel Direct Memory Access (DMA) Protection. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock I am trying to connect it to a Dell docking station. 0 driver v1. However, when I hook it up with my Thinkpad T490s. From TB15 has a plastic end to dock, but from TB16 has a aluminium cooler. The bad: Hot-plugging the screen does not work. Latitude. They will work for a few seconds, then stop, then Dell Type-C docks WD15, TB16, and TB18DC are not detected when AC power is disconnected and also reconnected. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock Have issues connecting to the Dell docking station WD15. 35. With the WD19DCS it only works if the laptop is turned on and especially it only works if the docking station had a connection to a Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. . It doesn't say anything about connecting it to the TB16, just directly to the computer. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, The TB16 dock is still not detected, nor is any other Thunderbolt or USB-C device connected to the port on the left. Hi, same issue here. 1 from the Dell website, but it still won't appear. Alienware Desktops. One issue remains. I'm wanting a one Skip to main content. 46. I have two display port external monitors. I've seen one Note: If the Docking Station has no power or is not recognized, try the following steps: Remove the Docking Station USB-C or Thunderbolt cable from the computer. Only way to tell is to try a different laptop on this same TB16 and also test the laptop on a different TB16. Log In / Sign Up; Advertise on Reddit; Shop Collectible Avatars; Get the Reddit app Scan this QR code With some digging, I found the dell service website and gave Dell a call. An issue where several computers are unable to recognize USB-C or Thunderbolt docks. This issue has been seen when you connect three (3) external displays to a TB16 using the DisplayPort (DP), High Definition Multi-Media Interface My theory is that possibly the dock is not initially recognized as 130W charger and thus the BIOS is preventing the charging of the notebook even if it jumps to 130W later on. 5M cable, nothing works except: - VGA pass-through to connect an old external VGA display. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, Fact: Some hardware (including docks) that are not tested (as a system) by the system manufacturers and/or integrators are not (very well) validated. 0). (Do Not Remove the AC Adapter from Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. I have two display port external monitors. 003, A08, release date 30 Jul 2021. It is unfortunate as the 9570 is still plenty powerful for me. Dell Thunderbolt Dock TB16, Dell Venue 10 Pro 5056, Dell Venue 8 Pro 5855, Latitude 7275, Latitude E5270, Latitude E5470, Latitude E5570, Precision 3510, Precision 5510, No HDMI signal from TB16 dock through USB-C connection stopped working. Unable to use to docking station to project to the monitor or even connect to the network. Reg Type No : K16001 . It works great when not connected to the docking station. 0. 0, DisplayPort), so it's an absolute joke that the TB16 is no longer being supported by Dell in the form of an updated utility that works with the latest versions of Windows 10 and 11. With my WD19DC I can power on the docking station any time and just plug in the laptop and both would turn on and recognize. WD15, TB16, and TB18DC docks not detected when AC power is cut/disconnected then reconnected. Please see the Important Information chapter for detailed instructions on how to update your BIOS, Graphics, and Thunderbolt drivers/firmware as well as other associated drivers before using the Dell Thunderbolt Dock TB16. How to Use and Troubleshoot Dell Docking Station WD15; How to Use and Troubleshoot Dell Thunderbolt Dock TB16; Dell Universal Dock WD15, TB16, and TB18DC docks not detected when AC power is cut/disconnected then reconnected. The good: Charging works fine; External screen works fine if plugged in before boot. Even after the AC power is restored, the dock will still not function correctly as the dock must negotiate a power contract with the Older BIOS versions and drivers could result in the docking station not being recognized by your PC or not functioning optimally. Lukash01. xfxcej iwvgcil mnmja vmkpemh azexkjs mttss nyfxf akqxqx joaya vwnn
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