Safaricom sim swap code 2021. Safaricom Kenya USSD Codes For .

Safaricom sim swap code 2021 You can use the eSIM to connect to the network without the need of a physical sim card. Fees. I am aware that there have been various newspaper reports of Sim swap fraud on the Safaricom network, especially after my experience,” he says. Crackdown on mobile registration and investment in cyber security initiatives has cut malicious SIM swap fraud to only 40 out of every May 31, 2022 · Safaricom has made it easier for its subscribers to protect themselves from SIM Swap fraud. Once you dial this number, it will not be possible for your line to be replaced at an M-Pesa agent. What's the new form of SIM swap fraud? Earlier, TUKO. The move to deflect SIM swapping to digital apps is widely viewed as the company’s countermeasure to curb fraud with the digital solution providing better Always check sender information to avoid being a victim of Hoax SMS pushing fake promotions, loans and relief payments. Powered by ThoughtCorp. Safaricom SIM Swap Self-whitelist? Safaricom has launched a service that ensures a customer’s line/SIM card can only be replaced by visiting a Safaricom Shop with their ID. Remember USSD codes start with a * and end with a #. The company sought operating within nine months since its formation but was disrupted by local socio-economic and security factors. The challenges I can think the new solution will bring are as 2. Safaricom Also Offering ATM Vicinity Check That Restricts Remote ATM Withdrawals. When we have the ID number we load it in the IEBC app which shows us even the location of the customer. How to Buy a SIM Card with Airtel in Kenya Nov 6, 2024 · Safaricom's chief corporate security officer Nick Mulila. Safaricom. In Kenya, and as I explained in this article about MPESA Fraudsters , SIM Swap is one of the leading methods MPESA conmen and women use to steal money from unsuspecting Jul 13, 2023 · In a precedent-setting ruling, where many Kenyans have fallen victim to mobile SIM-swap fraud, the courts blamed service providers. To get a physical SIM card for the same number, please proceed to perform a SIM replacement. The scammers have been registering active phone numbers on different SIM cards, allowing them to intercept notifications, passwords, and banking profiles of their victims. Airtel Kenya says that subscribers wishing to switch to an eSIM only need to “ensure that they have a compatible device by dialling *#06#, obtain the required QR code and be guided through a SIM Swap process by an Airtel service personnel. In their 2019 IC3 Report, the FBI notes how arresting a leader of a SIM swapping group leader led to the seizure of over US $18 million, five Jun 2, 2023 · Safaricom offers a number of call forwarding options, including: Always forward: This will forward all incoming calls to the number you specify, regardless of whether or not your phone is ringing. Reduced risk of SIM Card damage since the SIM card is embedded in the phone. Safaricom sacked 10 staff members, over sim swap fraud, for the year ending March Apr 14, 2022 · Several instances may warrant you to replace your Safaricom SIM line. The process is faster on Twitter. Telephone number: 0203222111, 0719012111 May 31, 2022 · Safaricom now has the option for restricting SIM card swap at M-Pesa agents, unless you visit a Safaricom Shop or Care desk with your ID. Safaricom offers several different types of data-focused plans: 1 GB, valid for 30 days for KES 250 ($2. This is a marked improvement in the fight against the prevalent scam, which has historically posed a significant challenge for Kenya’s largest telecom operator and its customers. How to Access and Use the Service 4. Safaricom digs in as CBK steps up plan to split telco. P. Learn More > Oct 24, 2024 · Safaricom CEO Peter Ndegwa revealed that SIM-swap fraudsters are constantly changing their tactics with the evolution in technology; He cautioned customers against sharing their personal details with strangers as swindlers use social engineering tactics to get data, such as PINs Jan 14, 2022 · Standard Group Plc HQ Office, The Standard Group Center,Mombasa Road. Contact Safaricom as soon as you suspect your details or phone has been compromised. 18) 20 GB, valid for 30 days for KES 2000 ($16. They will then be guided through a SIM Swap process by an Airtel customer care personnel. Feb 20, 2023 · The first part (PART A) explains in detail how and why the SIM Swap fraud occurs in the US under telecom carriers like AT&T, Verizon, and T-Mobile. In 2019, South Africa reported that in a span of one year, SIM-swap incidents had doubled. These will be captured in the system together with your signature to complete your SIM registration process. government released a report after analyzing simple techniques, e. Eight years later, Wanjiru has not only lost a landmark case on who is C2 -Safaricom Internal App Install To be able to install and use the M-PESA Consumer application the following criteria applies: •Minimum Android version is 4. Mar 2, 2023 · 6 Banks Take Up Safaricom SIM-Swap Check Anti-Fraud Solution . With these codes, you have access to services from the comfort of any place without the need to visit an agent or Safaricom offices. The new addition for a SIM Swap API – which will be exclusive to Banks – may once and for all counter the issues we’ve been seeing online. Your line can only be replaced at a Safaricom Shop or Care desk once whitelisted. Benefits Feb 7, 2012 · Safaricom SIM Swap/Replacement (do it yourself) Note: This process only works for Safaricom subscribers with active Mpesa accounts. Jul 8, 2024 · You can prevent the SIM swap by dialling *100*100# from your Safaricom number. I hold Safaricom solely liable for the loss I incurred. May 31, 2022 · To protect you from the vulnerability of SIM Swaps, mobile service provider Safaricom has provided a solution where one locks their own number to ensure no one else can swap your sim card without your knowledge. Mobile service provider Safaricom has come to the aid of its customers by introducing a self-whitelisting service enabling the owner of the line to lock their own number hence preventing the sim swap without their authorization. Oct 8, 2018 · IMSI represents the serial number of the new Sim Card always found at the base of the Safaricom replacement card. Kenyans can also dial *100*100# and activate anti-swapping. Launch of Service The Service will run from 0000 hrs 12th December 2021 (“Service Launch Date”). At the care centre, you will pay KES 250 for a new eSIM line, while the operator will charge KES 150 for a swap. This code prevents any SIM swap from happening to your number at an Agent Shop. To further complement voice biometrics, Safaricom will be exploring the use of finger and facial recognition. May 30, 2022 · To safeguard customers from fraudulent sim swaps, mobile services provider Safaricom has introduced a self-whitelisting service where one locks their own number to ensure no one else can swap your sim card without your knowledge. When busy: This will forward incoming calls to the number you specify when your phone is already in use. 6 million in just hours Sim Card Swap Fraud Detection, trying to detect swap using Logistic Regression and some Fake data. I was called by someone and given instructions or codes like *33*0000* to dial on my phone? Do not press any codes on your phone as directed by anyone allegedly from Safaricom. g. This comes at the height of increased reports of fraud where customers have lost access to their SIM card leading to loss of money from both M-Pesa and their attached bank accounts. May 31, 2022 · According to Safaricom, you can now be able to block sim swap by dialing *100*100# on your Safaricom line. 6. Feb 20, 2023 · In addition to those steps I outlined in that article, a new method that has been said to work is dialing *100*100# on your Safaricom line. Jan 27, 2023 · So, that’s how you permanently deactivate your Safaricom SIM card. SAFARICOM PLC Annual Report and Financial Statements 2021. 8 mm by 12. View Report Dec 21, 2024 · Customers can whitelist their sim cards by dialling *100*100# on their mobile devices and ensure that only they can initiate a SIM swap. The internet serves very many needs, it is an immense source of knowledge, entertainment and human connections. eSIM Functionality Matches Physical SIM: The eSIM works just like a physical SIM, allowing you to call, text, and use mobile data as usual. Such reasons include loss of phone, damaged SIM card, or a need to upgrade it to the 4G network. This follows the successful implementation of its 2018 to 2021 strategy that saw over 4 million people positively impacted through more than 2,000 May 31, 2022 · Standard Group Plc HQ Office, The Standard Group Center,Mombasa Road. Freedom to switch operators without having to change your device if using a single SIM device. When replacing or swapping an old SIM card with a new one, one needs to have their old SIM PIN. May 31, 2022 · Fraudsters after swapping your SIM, can easily register for Mobile Banking to gain access to your bank accounts. To do a swim swap on Safaricom, the following are needed; A new Safaricom SIM replacement card Jun 1, 2022 · Safaricom PLC and Equity bank assured customers of their account security amid rising concerns about mobile banking security; Several customers lodged a complaint about increasing cases of SIM card swap fraud in the country; The alarm was raised after Safaricom and Absa Bank customer was defrauded KSh 2. Oct 20, 2022 · “Several months later, I have neither received feedback nor a refund of my lost funds. Normal SIM swap charges will apply. Safaricom Foundation has launched its 2023-2026 strategy, titled ‘Partnering to Enhance Equity’, which will focus on community investments in Education, Health, and Economic Empowerment. 0%: Fixed data: 1. One also . Open the settings app; Then head over to Cellular or Mobile Data; Scroll down to SIM PIN; If its already set, you may change by tapping on Oct 1, 2021 · The Federal Communications Commission in the U. Safaricom Telecommunications Ethiopia (STE) was licensed on 9 July 2021 with the aim of liberalizing Ethiopian telecom market. Whitelist your number(s) to stop a SIM Swap request attempt that you have not requested. What are the advantages of an eSIM? The embedded Safaricom SIM card comes with numerous advantages that include the following: It is easier to switch networks. The scammers then withdraw all the money from mobile money and even request mobile loans using the victims’ details,” Lwala explained. Telephone number: 0203222111, 0719012111 Jun 8, 2021 · At the shop, and with a supported phone, you should scan the Esim QR code with your smartphone. May 31, 2022 · The service can be accessed by dialing *100*100# from a Safaricom number, therefore, whitelisting the line from being replaced with another person. After scanning the code, the phone will activate the eSIM, and you are able to access the network e. Standard Group Plc HQ Office, The Standard Group Center,Mombasa Road. 5 GB, valid for 30 days for KES 500 ($4. According to Safaricom, the service was developed following an analysis of fraud reports to tackle social engineering of customers to conduct fraudulent SIM swaps. Jul 13, 2024 · SIM swap fraud entails changing the victims’ SIM card information without permission. . First, you need to purchase a Safaricom SIM replacement card costing Kshs. He cautioned customers against sharing their details with strangers as swindlers use social engineering tactics to get data, such as PINs. 4 or iOS 9 •Have a M-PESA account •Have the SIM card on the device and mobile data turned on. May 31, 2022 · To avoid this, Safaricom recommends that one should ensure his or her Sim card has an active Simn lock, use strong passwords and keep personal information off social media. The smallest “nano” SIM is 8. The solution provides banks with an API Aug 11, 2023 · The U. Dec 4, 2024 · How to avoid SIM swap swindlers In October, Safaricom CEO Peter Ndegwa revealed that SIM-swap fraudsters were changing their tactics with technological evolution. Below we have a compiled a list of USSD codes for Safaricom that will help you navigate the mobile network with ease. So, the only way it can be swapped is by visiting a Safaricom Shop. To back up SIM contacts you will need to have a SIM card that is enabled for this service. Apr 12, 2023 · For example, he observes that Safaricom has a problem with insiders committing crime. - felexkemboi Mar 2, 2023 · The Safaricom SIM Swap Check service will provide banks with a free monthly quota of checks and a premium tier above for additional checks above the free quota. "To prevent your SIM from being swapped without you present, dial *100 Jul 11, 2022 · Moreover, the operator says it will hold stakeholder engagements on plan to decommission/end SIM Swaps on USSD codes, where SIM replacements are usually activated via the *180# code. You can purchase a SIM card from Safaricom at their retail locations, kiosks at airports, and through partner outlets. Sep 29, 2021 · Safaricom fired 28 employees in the year ended March 2021 for fraud-related offences, a jump from 16 dismissals the year before. Sep 17, 2019 · An article by the New York Times republished on the East African Why SIM swaps are a growing security problem explains how the SIM Swap Problem is not going away anytime soon. ke reported that Safaricom warned customers against a new form of SIM swap fraud. How to prevent SIM swap fraud on Safaricom – Dial *100*100# May 31, 2022 · SIM-swap fraud cases have been rampant with several Safaricom subscribers losing millions of shillings to fraudsters. Mar 2, 2023 · Last year, Safaricom introduced a way for customers to completely block SIM Swaps at agents’ shops unless you visit a Safaricom Shop. 53) Airtel SIM Cards Nov 22, 2021 · Fun, Funds, and Fame – Motives of SIM Swap Crime . of the processes Jun 9, 2021 · What is an eSIM? eSIM or embedded SIM is built into your phone. 50; You must have the old/your mobile phone number (either written or off-head) You must have the OLD/ORIGINAL PIN (either written or off-head) the disclosure of Safaricom’s strategic plans and have ensured that these disclosures do not place Safaricom at a competitive disadvantage. This will help eliminate the risk of being a The till details sent on SMS after application contain the notification mobile number. Try it by dialing *100*100# from your Safaricom number. Safaricom is the largest mobile operator in Kenya. Jul 13, 2024 · This then ensures that their SIM card can only be replaced by visiting the Safaricom shop in person with their national identification card or by calling the company's customer care. O Box 30080-00100,Nairobi, Kenya. 2 million Jan 13, 2021 · You can also change your current PIN code in case there’s a breach by following similarly simple instructions. Allows you to have more than one phone number (SIMs) in a device; Forget about SIM card loss or damage as the eSIM is tied to the device itself Feb 23, 2023 · The eSIM service is available on the Airtel network and customers who wish to switch their current physical SIM cards to eSIM. Telephone number: 0203222111, 0719012111 Contact Safaricom as soon as you suspect your details or phone has been compromised. Safaricom Hack Talent Machine Learning Question. 9,999 from Safaricom Shops or authorised dealers countrywide. ” Aug 19, 2022 · Now, all Safaricom eSIM applications are done at Safaricom Shops. Pennah Wanjiru lost Sh21,000 to the infamous Mulot Subscriber Identification Module (SIM) swap fraudsters on April 1, 2016. It is a tiny device, much smaller than even the smallest available micro SIMs. Frequent travellers can easily switch providers as they travel. When this is done, your SIM card can only be replaced by visiting a Safaricom Shop or Care desk At Safaricom, we have developed SIM-Swap-Check and ATM Vicinity Check solutions that we have made available to banks to empower them to reduce fraudulent transactions,” said Peter Ndegwa, CEO – Safaricom. Money, certainly, is a driving factor. 36 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 / STANDING TOGETHER: GOING BEYOND //// OUR MATERIAL TOPICS / OUR STAKEHOLDERS / KPI SUMMARY TYPES OF CASES INVESTIGATED FY20 FY21 Asset misappropriation 9 2 Breach of policy/procedure 3 8 Conflict of interest 9 0 Data privacy 3 22 Neglect of duties 5 0 SIM swap 6 4 Grand total 35 36 COMBATTING FRAUD We have established fraud Jan 9, 2018 · Safaricom Sim card replacement/swap is the process of transferring all the details to your old phone number including airtime, data bundles and Mpesa balance to a brand new sim card. Safaricom Kenya USSD Codes For Standard Group Plc HQ Office, The Standard Group Center,Mombasa Road. An eSIM is a small virtual SIM embedded in many supported smartphones, tablets and wearables. co. May 31, 2022 · Safaricom has unveiled an Unstructured Supplementary Service Data (USSD) code that its users can dial and whitelist their mobile phone numbers from swapping. The updates are expected to increase the telco’s capacity for future… Watch our Half Year 2024/2025 Financial Report. I am apprehensive that Safaricom does not intend to. Alternatively, self-update your sim registration and submit your Original ID details click on https://bit. This cannot be done on your behalf from someone else’s line. 3. Oct 28, 2024 · Key Points About the Safaricom eSIM. This was augmented by our implementation of a dynamic SIM allocation system to mitigate the time taken from creation to the delivery of the tills to the agent stores, as well as the cost of the physical tills. What can we do to avoid being a victim of SIM Swap? Source: Europol. Some of the M-Pesa scams have come from within Safaricom. In case your SIM card is attempted to be swapped, Safaricom will notify you, saying Contact Safaricom as soon as you suspect your details or phone has been compromised. Here is what you dial in this particular situation;*180*1*0710011011*1324*IMSI#. After the 1stsign the application can be used with Wi-Fi. Nov 11, 2024 · In a major stride against SIM swap fraud, Safaricom has successfully reduced fraud cases to only 40 in every 750,000 SIM swaps. FY21 at a Glance SERVICE REVENUE PROFILE (%) Voice outgoing: 33. In the financial year ending March 2022, the company sacked 24 employees for fraud, with 10 fired in connection with SIM swap cases. 3 mm Apr 26, 2021 · Safaricom has introduced updates to its airtime top-up, sim swap, tariff migration and activation of new lines services. 04) 2. Jun 11, 2021 · Profile setting is mainly provided by the carrier in form of a QR code you can scan. Allows you to have more than one phone number (SIMs) in a device; Forget about SIM card loss or damage as the eSIM is tied to the device itself Watch our Half Year 2024/2025 Financial Report. The potential for the internet to transform lives is immense yet for most of our customers the high cost of purchasing a smartphone has always been a barrier. On the recommendation of the Board Audit, Risk and Compliance and Nominations and Remuneration Committees, the Board approved the Safaricom PLC Consolidated Audited Financial Statements on 12 May 2021. (c) have a 4G sim card. 2. You eSIM is then ready. Get all the information you need on our Half Year 2024/2025 Business Performance. The SIM-Swap-Check solution provides banks with a free monthly quota of checks and a premium tier above for additional checks above the Mar 30, 2023 · Safaricom’s anti-fraud initiatives include introducing a new code in May 2022 that enables users to block fraudulent attempts to swap their SIM cards. They offer a variety of prepaid plans with different data and voice options. Afterward, your phone will download and install the eSIM settings for your Safaricom number. A One-Time-Pad is a set of pre-established list of codes where ideally only two Mar 23, 2023 · 6 Banks Take Up Safaricom SIM-Swap Check Anti-Fraud Solution ; Safaricom commits KES 11 million sponsorship for the 2023 Magical Kenya Open ; Safaricom and Nairobi City County Partner to Digitise County Services ; Safaricom Recognized as the Most Inclusive Listed Company in Kenya; Safaricom Partners with Huawei to Unveil 5G Experience Centres Feb 23, 2023 · Jamii Telecom Limited 2021 pioneered the technology in Kenya for its Faiba 4G, followed by Safaricom, but the uptake has been slow given that it runs on select handsets and costs more. ly/37RIJFG and follow the simple steps Jul 18, 2018 · “They (Safaricom staffers) get us the number of the customer who has some good cash, then we do a SIM swap. S. Contact Safaricom as soon as you suspect your details or phone has been compromised. 4. How to deactivate Safaricom line: How to stop Safaricom SIM swap. If you find the above procedure complex, you may; Visit the Safaricom shop or outlet; purchase a Safaricom Sim replacement card. Scammers often apply the technique in which they impersonate a customer care agent from a mobile service provider pretending to shield a subscriber from an impending danger before asking for personal details for smooth service. Sep 25, 2024 · List of Safaricom USSD Service Codes. 2 March 2023. Safaricom USSD Codes 1. In March 2023, Safaricom also signed up major banks to its new SIM-Swap-Check anti-fraud service, which allows them to check when a customer’s SIM card was last swapped. We were kicked out of Nairobi’s Kilimanjaro Hotel because we’re black. Jan 16, 2020 · As the last measure on how to replace Safaricom line online, you can swap your Safaricom line via social media networks. Wamae revealed that her SIM card was swapped, and scammers used it to control her WhatsApp account on a different phone. Oct 1, 2021 · G. Buy a replacement card and perform a SIM replacement yourself via the nominated number to get the SIM card. 1 Safaricom Fixed LTE (a) You will be required to purchase a 4GRouter + 4G Sim Card at Kshs. Contact Safaricom Customer Care accounts via either Twitter or Facebook. 09) 7 GB, valid for 30 days for KES 1000 ($8. this week announced that it started to work on rules that would pull the brake on SIM swapping attacks. Jun 19, 2023 · Justina Wamae's loose M-Pesa account through SIM swap. The precedence began when a court ruled that Safaricom was responsible for protecting its customers from fraud arising from stolen or misplaced SIM cards. For telecom organizations, a robust defense strategy with multi-layered defense mechanisms, as listed below, can help stay ahead of SIM swap: Features such as link analysis in fraud management systems can analyze, in a visual manner, the different events that are under Jun 2, 2022 · SIM Swap Self-whitelist: If you are a Safaricom Customer, you can do this easily from your phone. 3%: Others: 22/02/2024 - Safaricom Boosts The BC International Jazz Festival with Kes 2 million sponsorship ; 20/02/2024 - Safaricom Chapa Dimba lands in North Eastern with a series of community outreach initiatives; 20/02/2024 - Safaricom sponsors the 2024 Magical Kenya Open to a tune of KES. The Sim-swap scam is not only a concern to Kenya, but other countries across the continent and globe. When you access the feature via USSD you will be notified if your SIM card is compatible for this service. October 1, 2021 @JamminJ a One-Time-Pad and what you describe used with SMS are two different things. You are free to change the network the eSIM is accessing to any other networks supporting eSIM’s. The second part (PART B) uses these insights to explain how SIM swap is done in the context of Kenya under the Safaricom Telecom Network. The agent will scan your original Identification document used during registration. According to a tweet and information on the telecommunication Jun 4, 2024 · Wanjiru has not only lost a landmark case on who is to blame whenever hacker(s) swap and steal mobile money but will have to pay the cost of the case to mobile services provider Safaricom. The SIM Swap Self-whitelist service can be accessed by Pre-paid and post-pay customers and cannot be done on a user’s behalf from someone else’s line. “This (SIM swap fraud) involves replacing the victims’ SIM card details without their consent. Mar 2, 2023 · Amid a rise in cases of SIM swap (SIM replacement) fraud that has seen Kenyans’ mobile money and bank accounts alike wiped clean, and a class-action lawsuit filed against Safaricom, the telco has teamed up with banks to unveil a new solution. They will give us a code that we will use to get all the ID number. They will need to ensure they have a compatible device by dialling *#06#, obtain the required QR code. 9 million, with over 3,000 cases registered in 2018. 4%: M-PESA: 30. SIM swapping, used by the Lapsus$ extortion group to breach dozens of organizations with a strong security posture. Telephone number: 0203222111, 0719012111 Standard Group Plc HQ Office, The Standard Group Center,Mombasa Road. You can also access Safaricom services from a Kabambe phone without the need for internet or bundles. Dec 17, 2024 · Safaricom SIM Cards. To stop Safaricom SIM swap, all you have to do is dial *100*100# to activate anti-swapping. You only need to dial *100*100# Safaricom (NSE) has today announced new security measures to address the issue of SIM Swap fraud. The Safaricom tip followed incident where former presidential running mate Justina Wamae lost her M-Pesa and WhatsApp accounts via fresh SIM swap tricks on Sunday, June 11. breach of policy and four SIM swap cases. You will receive the following message; Your number can only be replaced by visiting the nearest Safaricom Shop/Care Desk with your ID. The benefits. Fraudsters will as far as replacing and taking over your Safaricom SIM card. Telephone number: 0203222111, 0719012111 May 30, 2022 · With the help of private investigators, it was established that the Sim swap happened at 11:31pm on February 7 at a Safaricom agent shop in Kasarani and that at least 15 different mobile numbers were used to transfer the money to different bank accounts. What is Required to do a SIM Swap in Kenya? SIM Swap in Kenya is mainly done on Safaricom Network especially on M-pesa registered subscribers. How to change or set a SIM card PIN for your Safaricom, Airtel or Telkom line on an iPhone. Nairobi, Kenya – 2 nd March 2023 … Safaricom (NSE: SCOM) has announced that it has signed up 6 banks to its SIM-Swap-Check Anti-fraud solution. SIM swap is basically a type of identity theft. How to get Safaricom’s e-SIM Furthermore, since Safaricom always develops new products and services, some of the USSD codes might go unnoticed or forgotten by even long-time clients of the company. From dialing *100*100# to prevent Sim Swap, setting aside 0722 000000 as the only number that Safaricom can use to call you, or using the 707 platform to register or block a number under your name and ID number, Safaricom PLC has put in place a number of measures to ensure its customers are protected from falling victim to fraudsters. This is a service that ensures that a customer’s line/SIM card can only be replaced by visiting a Safaricom Shop or Care desk with your ID, or by calling Safaricom customer care. May 8, 2024 · How to Buy a SIM Card with Safaricom in Kenya. In this article, we’ll show you how to safeguard your Safaricom number SIM swap fraud. The code, *100*100#, locks the subscriber's number so no one else can replace it from any agent shop without their knowledge. 35) 40 GB, valid for 30 days for KES 3000 ($24. •Not have a rooted device Oct 19, 2022 · After obtaining the information, the fraudster swaps the SIM card— thereby gaining access to all the SIM services, including mobile money transfer, mobile and internet banking, voice calls, SMS, data services and any other service accessible through the SIM. Therefore, you cannot call the Safaricom Call Centre or access any online portal to activate services on your eSIM. Scott H. How to Prevent Sim Swap Fraud 1. If your SIM card is incompatible please visit the nearest Safaricom Retail shop for a SIM swap. After initiating contact, they will ask you to message the number. Many of us have had to replace their sim cards at one point due to various reasons ranging from loss of phone or damage of the Sim. Once Activated, Your Physical SIM Will Cease to Operate: Your account will be transferred to the eSIM, rendering your physical SIM inactive. In the UK alone, SIM swapping cost telecom operators £2. To highlight awareness, we have educated agent assistants and agent head offices on the issue of escalating SIM swap fraud. zoy wenqce zyohr cfmu vrhr cgbs wssdam ijds tre gpzg